We are open Monday through Friday 8 a.m. to 5 p.m. CST.
Ed Meilner, Tony Ranallo or Brian Hank. All our sales engineers have many years of boiler room experience.
Ms. Carla Flint. Carla has many years experience in the boiler business and is in charge of our new parts sales and warranty claims.
To place an order online, just visit BoilerSource store on eBay.
Yes. If you pre-arrange for a pick-up at our lock-up box located just outside our will call counter in Arlington Heights, IL. This box will be locked with a combination code; this code will be given to you when you arrange the pick-up.
Visa and MasterCard are both accepted, as well as debit cards which bear the Visa or MasterCard logo. No other cards are accepted.
Depending on the time of transaction, we can arrange with Quick Delivery Service Inc. to deliver that same morning or afternoon. We often deliver direct to service technicians on the jobsite.
Yes, many parts are available at the BoilerSource store on eBay, but availability is limited. We highly recommend an upgrade to a new burner. Please contact one of our sales engineers for survey and quote.
Yes, you can, as long as the part has not been manufactured by the vendor or shipped. If the order has already been sent to the vendor, we will attempt to cancel the order but cannot guarantee that the cancellation will be possible. If we cannot cancel the order, there will be a 25% re-stocking charge. If you do receive an order that was cancelled, please accept delivery of the item and call our parts department for return instructions.
We will charge sales tax on all items shipped within Illinois and Indiana unless we are provided with a copy of a tax-exempt certificate.
Shipping charges will vary, according to the product type and destination. All big ticket items are shipped F.O.B. factory and are generally shipped common carrier or private carrier and require higher shipping rates. Most parts are shipped via UPS (because they offer package insurance and excellent tracking software). Sometimes items require express shipping; in most cases this rapid delivery requires an additional fee.